Product Description
Dimensions of Healthcare Management (4th edition)
Author: M Bezuidenhout
Format: Physical Hardcopy
Dimensions of Healthcare Management is the well-known and established source of management information healthcare professionals have come to trust. This edition has been thoroughly revised to include the latest information in the field, and updated legislation has been updated.
The text applies universal principles and components of management and leadership, as well as popular modern theories and approaches, to the healthcare environment. There is in-depth focus on human resources issues, such as recruitment, staff development, leadership, absenteeism, motivation and staff turnover.
Key Features
applies universal principles and components of management, as well as contemporary theories, to the healthcare environment
addresses unique needs of the manager in the healthcare environment
Support Material
For students: responses to self-assessment questions at the end of chapter
Lecturers: case studies
Contents:
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Chapter 1: The management process and approaches
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Chapter 2: Strategic human resource planning in healthcare
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Chapter 3: Assignment of nursing staff
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Chapter 4: Planning and commissioning healthcare facilities
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Chapter 5: Project management
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Chapter 6: Financial management
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Chapter 7: Organisational structure, culture and climate
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Chapter 8: Job evaluation
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Chapter 9: Group dynamics
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Chapter 10: Communication
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Chapter 11: Time management
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Chapter 12: Models of care delivery
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Chapter 13: Recruitment and selection
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Chapter 14: Staff turnover
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Chapter 15: Absenteeism
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Chapter 16: Staff development
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Chapter 17: Management and organisational development
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Chapter 18: Leadership
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Chapter 19: Work motivation
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Chapter 20: Change management
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Chapter 21: Decision‑making and problem‑solving
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Chapter 22: Conflict management
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Chapter 23: Performance appraisal and productivity
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Chapter 24: Risk management
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Chapter 25: Quality improvement in healthcare
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Chapter 26: Information systems in healthcare services
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Chapter 27: Labour relations and quality of work life
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