Product Description
TVET First Client Services and Human Relations NQF Level 4 Student's Book (2nd edition)
Format: Physical Hardcopy
The Student's Book for Client Services and Human Relations at NQF Level 4, a subject in the National Certificate (Vocational) Hospitality programme. Part of the TVET First series from Macmillan Education.
Features:
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Simple definitions for key terminology is provided in the “New word” boxes.
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Individual, class and group activities assess understanding and prepare students for their final examination.
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Real-life scenarios students may encounter in the world of work are introduced via the “In the workplace” feature and in case studies.
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