Product Description
Eyakho Sales Assistant (General) (Retail Sales Advisor) Learner Guide
Format: Physical Hardcopy
SAQA ID: 522301
The purpose of this qualification is to prepare a learner to operate as a sales assistant. Developed by Eyakho Learning Solutions, a provider of accreditation-ready, QCTO-aligned training materials, and available from Macmillan Education (TVET First).
Features:
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Practical examples and workplace scenarios are integrated throughout the Learner Guide to help learners to apply their knowledge and skills in real workplaces.
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All examples and activities are developed specifically for the South African context.
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The Learner Guide provides thorough coverage of Knowledge Modules 01 – 03.
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Module 1 prepares learners to deal professionally with customers.
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Module 2 covers exceptional service and draws the links between customer service and long- term business sustainability.
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Module 3 focuses on identifying sales opportunities within a customer-centred approach.
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