Product Description
Serving the Public – A Guide for Practitioners and Students
Authors: RG Cameron, AB Stone
Format: Physical Hardcopy
Little has been said about South Africa's current administrative transformation. The question often heard is: Can a predominantly white bureaucracy, which has served one government for 46 years, be expected to make the mindshift from an apartheid-driven society to a democratic one? Were not all the public bureaucracies of the old order insufficiently client- and developmental-orientated?
Serving the Public addresses the foregoing and provides a basic guide to the new public administration system in South Africa. The authors have steered away from a theoretical, unintelligible academic style, and have used simple language and informative diagrams.
The book is intended for practitioners, students and laypersons alike, and looks at:
Features:
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the new institutional framework at central, provincial and local government levels
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public administration principles in the Constitution and the Local Government Transition Act
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financial management in the public sector
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ethics in the public sector
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codes and guidelines
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proposed major features of the RDP
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labour relations in the public sector
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differences between public and private management
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communication in the public sector.
Contents:
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Chapter 1. The new institutional framework: central and provincial government
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Chapter 2. The new institutional framework: local government
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Chapter 3. Financial management in the public sector
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Chapter 4. Ethics in the public sector
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Chapter 5. The Reconstruction and Development Programme (RDP)
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Chapter 6. Labour relations in the public service
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Chapter 7. Public vs private management
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Chapter 8. Communication in the public sector
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