Product Description
Diversity Management for Business Success
Author: L Human
Format: Physical Hardcopy
Exactly what diversity management is, why it makes business sense and how it can be measured are questions that cause confusion among managers and learners alike. Moreover, the way in which diversity management is conceptualised and managed in some local and international companies seems to make matters worse.
This book aims to address these issues in a practical and sensible way.
Contents:
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Chapter 1 Introduction
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Chapter 2 The business case for diversity
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Chapter 3 Diversity: Two approaches
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Chapter 4 Towards a better understanding of diversity
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Chapter 5 Practical diversity skills
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Chapter 6 Putting together a diversity strategy
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Chapter 7 Roles, responsibilities, competencies, outputs and performance management
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Chapter 8 Organisational diversity strategy, and functional or departmental action plans
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Chapter 9 Case study 1: South African Breweries Limited
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Chapter 10 Case study 2: Caltex South Africa
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Chapter 11 Conclusion: Some personal reflections
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