Product Description
Fundamentals of Office Management (WebPDF)
Authors: EJ Ferreira, A Erasmus, Groenewald, name
Format: Digital
Fundamentals of Office Management is aimed specifically at students studying office management and business administration at higher education institutions, as well as employees in an office environment. The topics covered have been identified by researching the tasks and responsibilities of office professionals in different organisations in South Africa.
Contents:
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PART ONE
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Chapter 1: Business management principles
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Chapter 2: Classification of the business and its environment
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Chapter 3: The different forms of a business
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Chapter 4: Buying and selling
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Chapter 5: Wages and salaries
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Chapter 6: Petty cash
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Chapter 7: Banking
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Chapter 8: Insurance
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PART TWO
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Chapter 9: The office environment
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Chapter 10: Customer services
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Chapter 11: The management of information and related issues
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Chapter 12: The budget
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Chapter 13 : Time management
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Chapter 14: How to conduct effective meetings
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