Product Description
Appropriate Dispute Resolution: A Practical Guide to Negotiation, Mediation and Arbitration (3rd edition)
Authors: M Chicktay, E Patelia
Format: Physical Hardcopy
This book on ADR (commonly referred to as Alternative Dispute Resolution), covers processes such as mediation and arbitration, which are alternative to the court process.
The focus is on making a conscious choice as to which process (court, mediation and arbitration) is appropriate for delivering the ideal outcome for the disputing parties in the particular dispute.
Contents:
-
Chapter 1 - Conflict: A Foundation for Appropriate Dispute Resolution
-
Chapter 2 - The Art and Science of Negotiation
-
Chapter 3 - Mediation: An effective process for creating value
-
Chapter 4 - The value and practicalities of mediating Family Disputes
-
Chapter 5 - Arbitration: An Effective Process for Resolving Disputes
-
Chapter 6 - Managing Conflict and Resolving Disputes in Labour Relations
-
Chapter 7 - The Growth of ADR: Courts, Ombuds, Commissions and Tribunals
For custom orders and quotes: shop@schoolspace.co.za
© 2026 Schoolspace. This product description is the exclusive intellectual property of the publisher, protected under copyright law. Unauthorized use, adaption, or copying is strictly prohibited.
